BETTY BELTS PRODUCT GUARANTEE

We stand behind our products and want you to enjoy them for many, many years. Betty Belts, Betty B. Jewelry and Donna von Hoesslin signature designs are guaranteed as follows:

  • Betty Belts Jewelry (excluding designs listed below) is guaranteed for one year from date of purchase. This guarantee covers manufacturing defects only. Items will be either repaired or replaced free of charge while under guarantee. After one year, we offer repair services on qualifying items for a nominal fee.
  • Friendship Bracelets: Friendship bracelet styles are guaranteed for six months from date of purchase.This guarantee covers manufacturing defects only, and excludes excessive, damaging wear and tear, and will be replaced free of charge under qualifying terms and conditions. 
  • Braided Anklets: Braided Anklets styles are guaranteed for six months from date of purchase. This guarantee covers manufacturing defects only, and excludes excessive, damaging wear and tear, and will be replaced free of charge under qualifying terms and conditions.  
  • Select Signature Sterling Rings: Select sterling ring styles ($18 and under) are guaranteed for six months from date of purchase. This guarantee covers manufacturing defects only, and excludes excessive, damaging wear and tear, and will be replaced free of charge under qualifying terms and conditions. 
  • Recycling Credit:  Additionally, even after the guarantee has lapsed, or, say, your dog chewed up your ring, we offer recycling credit toward a new purchase when any of our designs containing SEA GLASS, STERLING and/or PEARLS GEMSTONES is returned to our shop. Not local to Ventura? Ship items to our headquarters: Betty Belts Recycling, 12 North Fir Street, Ventura, CA 93001. Please be sure to include the following information in your package: A note reading “RECYCLING CREDIT” & a valid email address. Once the item is received, you’ll be sent a code via email to redeem your credit on our website. Credits issued as follows:
    • Orig. price up to $30 gets $5 credit value
    • Orig. price $31 -$50 gets $7 credit value
    • Orig. price $51 – $100 gets $12 credit value
    • Orig. price $101+ gets $20 credit value
    • Anything above $150 value will be assessed on case by case basis
  • If you have a concern about a particular product, please contact us with a detailed description of your concern and photos, if applicable.