BETTY BELTS PRODUCT GUARANTEE

We stand behind our products and want you to enjoy them for many, many years. Betty Belts, Betty B. Jewelry and Donna von Hoesslin signature designs are guaranteed as follows:

  • Betty Belts Jewelry (excluding designs listed below) is guaranteed for 6 months from date of purchase. This guarantee covers manufacturing defects only. Items will be either repaired or replaced free of charge while under guarantee. After one year, we offer repair services on qualifying items for a nominal fee.

Recycling Credit:  Additionally, even after the guarantee has lapsed, or, say, your dog chewed up your ring, we offer recycling credit toward a new purchase when any of our designs containing SEA GLASS, STERLING and/or PEARLS GEMSTONES is returned to our shop. Not local to Ventura? Ship items to our headquarters:

Betty Belts Recycling

12 North Fir Street

Ventura, CA 93001.

 

  • Please be sure to include the following information in your package: A note reading “RECYCLING CREDIT” & a valid email address. Once the item is received, you’ll be sent a code via email to redeem your credit on our website. Credits issued as follows:
    • Orig. price up to $30 gets $5 credit value
    • Orig. price $31 -$50 gets $7 credit value
    • Orig. price $51 – $100 gets $12 credit value
    • Orig. price $101+ gets $20 credit value
    • Anything above $150 value will be assessed on case by case basis

If you have a concern about a particular product, please contact us with a detailed description of your concern and photos, if applicable.