We stand behind our products and want you to enjoy them for many, many years. Betty Belts, Betty B. Jewelry and Donna von Hoesslin signature designs are guaranteed as follows:

  • Betty Belts Jewelry (excluding designs listed below) is guaranteed for 6 months from date of purchase. This guarantee covers manufacturing defects only & does not cover damaging wear & tear or other disqualifying damage. Items will be either repaired or replaced free of charge while under guarantee. After 6 months, we offer repair services on qualifying items for a nominal fee.

Recycling Credit:  Additionally, even after the guarantee has lapsed, or, say, your dog chewed up your ring, we offer recycling credit toward a new purchase when any of our designs containing SEA GLASS, STERLING and/or PEARLS GEMSTONES is returned to our shop. Not local to Ventura? Ship items to our headquarters:

Betty Belts Recycling

12 North Fir Street

Ventura, CA 93001

  • Please be sure to include the following information in your package: A note reading “RECYCLING CREDIT” and name and a valid email address. Once the item is received, you’ll be sent a code via email to redeem your credit on our website. Credits issued as follows:
    • Orig. price up to $30 gets $5 credit value
    • Orig. price $31 -$50 gets $7 credit value
    • Orig. price $51 – $100 gets $12 credit value
    • Orig. price $101+ gets $20 credit value
    • Anything above $150 value will be assessed on case by case basis

If you have a concern about a particular product, please contact us with a detailed description of your concern and photos, if applicable.